Privacy statement

Islamic Relief Kenya Privacy Statement

At Islamic Relief Kenya, we are committed to keeping your personal data secure and confidential.We do not share personal data with another organisation for their own marketing purposes and we do not sell personal data.This privacy notice is categorised into the following sections for ease of reference
  • Who we are
  • Your rights over your personal data
  • Privacy statement for our supporters
  • Privacy statement for our employees
  • Privacy statement for our beneficiaries
  • Use of cookies
  • How long we keep personal data
  • Changes to the privacy statement
  • How to make a complaint

If you have any questions about this privacy statement or information we hold about you, please contact our Data Protection Lead:


Telephone: +254 700 200 849
Email: [email protected]

 Who we are

We are an independent humanitarian and development organisation striving to make the world a better and fairer place.

Our registered address is:
Kirichwa Road, off Ngong Road
P.O Box 417 – 00202 KNH, Nairobi

Your rights over your personal data

Right to withdraw consent: If we ask for your consent to use your personal data, you always have the right to withdraw your consent at any time.

You can expect that any direct marketing materials that you receive from us will include clear and easy instructions on how to withdraw your consent.  For example, any marketing emails we send you will include an ‘unsubscribe’ link at the end.

If you want to stop the processing of your personal data for any marketing purpose (including post), please contact our supporter relations team:

Telephone: +254 700 200 849
Email: [email protected]

Right of access (also known as subject access): You have the right to ask what personal data we hold about you and to request a copy of that information.

Right to object and / or restrict processing: You have the right to know why your personal data is being collected and used and to request that this is restricted or stopped.
Right of erasure (also known as right to be forgotten): You have the right to request that your personal data that we hold is erased.

Right of rectification: If you believe your personal data that we hold is inaccurate, you have the right to request that it is corrected or updated.

If you want to exercise any of these rights or want to find out more information please contact our Data Protection Lead.   You have the right to expect a confidential and professional service and to receive a full response.

Telephone: +254 700 200 849
Email: [email protected]

Privacy statement for our employees

This section includes our privacy statement to staff, volunteers, interns, apprentices and contractors (including prospective employees).
When do we collect your personal data
  • You apply for a position with us or contact us in relation to volunteering for us, or fundraising on our behalf.
  • As part of the everyday administration and management of your contract with us. For example:
  • As part of the everyday administration of work-related activities. For example:
Why do we collect and use your personal data
  • To recruit and select employees.
  • To enable payment of salary, tax, pension contributions and expenses.
  • To manage your contract with us. For example, processing leave requests and maintaining appropriate levels of conduct and performance etc.
  • To meet legal obligations. For example, we may process your personal data (including sensitive data such as physical or mental health) to protect your health and safety and to fulfil our equal opportunities obligations etc.
  • To take appropriate action in the event that a formal complaint or concern is raised, including safeguarding.
  • To run background checks in accordance with our due diligence policies and procedures.
  • To plan staffing levels and necessary cover.
  • To keep you informed of, and to improve our strategy, plans, activities and services. For example, we welcome and encourage your feedback, and in some cases might actively seek this.

Other employees might access your personal data where this is required for work purposes.  Where this is the case, the organisation relies on all employees to access and use personal data in accordance with their obligations under our data protection policy.

In what situations do we collect personal data from other sources


We run a background check on all employees using a third-party screening and due diligence service provided by Thomson Reuters.  We might also use sources in the public domain such as Google for this purpose. We carry out background checks in accordance with our due diligence policies and procedures in order to protect our charitable interests such as the risk of fraud, corruption, bribery, terrorism and money laundering.


In what situations do we share personal data with other organisations

  • With the Kenya Revenue Authority for taxation purposes.
  • With law enforcement agencies if we receive a valid legal instruction.
  • With third parties that we contract to administer HR activities on our behalf including payroll, pension and health/insurance cover providers.
  • If you are involved in an insurance claim, we might share your personal data with insurance companies / brokers.
  • As part of our recruitment and selection processes, we might run a background check on you. This may include sharing your personal data with employment agencies, previous employers, and our third-party screening and due diligence service provided by Thomson Reuters.
  • We contract a limited amount of third parties to store data on our behalf. This may include your personal data. Types of third parties we use include cloud storage, website hosting and software providers.

We only share personal data with another organisation if we have a legal basis to do so.


In all the above situations, we will ensure that we have a written contract (or valid legal instruction) in place with the organisation that includes data protection clauses to ensure that they do not use personal data for their own marketing purposes, and have security requirements in place to protect your personal data.


What is our legal basis for collecting and using personal data


Where the processing is necessary to enter into or fulfil the terms and conditions of a contract.  For example, to enable payment of your salary, tax, pension contributions and expenses.


Where the processing is required under the law.  For example, collecting your medical information to protect your health & safety.


Where the processing is in our legitimate interests.  For example, using your leave details to plan staffing levels and necessary cover. We will only rely on this legal basis if your interests and fundamental rights do not override our interest.


Where the processing is in your vital life interest.  For example, sharing your personal data with emergency services in the event of a medical emergency.

Use of Cookies

Like most websites, we use cookies. Cookies are small text files that are stored on your device when you visit certain websites. Internet browsers normally accept cookies by default.


By using our website, you consent to our use of cookies.  If you do not accept our use of cookies, please set your internet browser to reject cookies (this may impair your ability to use our website so that some features may not work).


There are several types of cookie that me may use on our website:


Google Analytics. We may use this common cookie to collect anonymous information about how you use our website. This helps us improve your experience, for example, by helping us identify and resolve errors, and to determine relevant information to show you when you’re browsing.


Youtube. We may use this common cookie to collect anonymous information about how you use our website. This helps us improve your experience, for example, by helping us identify and resolve errors, and to determine relevant information to show you when you’re browsing.


Advertising. We sometimes advertise on third party websites.  Cookies are used to help us and our advertisers see which advertisements you interact with.  Each advertiser will uses their own tracking cookies. 

How long we keep personal data

We keep personal data in line with our data retention policy.  The length of time we keep each category of personal data will depend on the reason it was collected and our statutory and contractual requirements.


For more information about our data retention policy including how long we keep your personal data, please contact the Data Protection Lead.


Telephone: +254 700 200 849
Email: [email protected]

Changes to our privacy statement

We keep our privacy statement under regular review and we will place any updates on this web page. If material changes are made we will place a prominent notice on our website.


This privacy statement was last updated on 25 May 2018.

How to make a complaint

If you are unhappy about how we have processed your personal data or have a privacy concern, we want to know about it.  To make a complaint or raise a concern please contact our Data Protection Lead.


Telephone: +254 700 200 849
Email: [email protected]